If you are still unable to resolve your problem, there’s an online support form which you can fill in, and a tech support representative will contact you at an email address you provide. Product manuals are also available online, along with a detailed FAQ relating to product activation, features, and your account. The product support page provides detailed step-by-step instructions and tips for all of Ashampoo’s apps. You can access the company’s official website for technical or product-based queries (the website has a dedicated support section (opens in new tab)). SupportĪshampoo is a well-known presence in the PC software market and been around for over 20 years. Once installed, the software itself contains no banners or other advertisements, so you can concentrate on burning discs without distractions. The installer contains no bundled adware, but will add a link to Ashampoo’s online store to your desktop unless you deselect the option to add desktop icons during installation.

Ashampoo won’t sell your email address to third parties, though it may be used to send you ads for its own software (which you can unsubscribe from).Īfter clicking the email confirmation link, you’ll be prompted to create an Ashampoo profile by entering your name, day and month of birth and country, but you can skip this if you prefer and go straight to your license key by clicking ‘Not now’. To do this, you’ll need to submit an email address.

When installing Ashampoo Burning Studio Free, you'll be prompted to enter a free license key, which necessitates submitting an email address (Image credit: Ashampoo)

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