Browse to the Support Portal Information article and select the appropriate “Log in to the…” link.īrief description of your Electronic Delivery problem. If you are having difficulties logging into the Kofax Delivery site.Ī Case can be submitted to Technical Support via the Kofax Customer or Partner Portal.

If you are having issues downloading particular software items.

If you are having problems associating a serial number to your Kofax Delivery account.

Refer to the Who do I contact if I have a problem? section of this document for details. In order to have a serial number reassigned to another person’s Kofax Delivery account, you will need to contact Kofax Sales or Support. Serial numbers can only be associated with one account on the Delivery Web site. Please refer to the Lifecycle Policies and End of Support Dates article for additional details regarding supported products. The versions of software available will be determined by those that are currently supported. You only need to register one serial number per product. To gain access to the software download for your product, the serial number(s) you entered must either be an active evaluation license(s) or purchased license(s) with a valid maintenance contract. If you have additional serial numbers, return to this window and continue to add them. You can add up to 5 serial numbers one time. To gain access to software downloads, you will need add your Software serial number.Ĭlick on 'ADD SOFTWARE' at the top of the window.Įnter your serial number(s) in the Serial Number box and click ADD SOFTWARE. When a new account is created, there will be no software associated with it.

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